Refund Policy
In the event of being unsatisfied with the quality of the product, please contact us by email within 28 days of receiving the product for a full refund. Import duties are non-refundable. If the product is defective or damaged there is a full warranty period of 2 years.

Currencies
All products are priced in Great British Pounds (sterling).

Billing Information
Payment must be received from the customer before any goods are dispatched.
PRIME CBD reserves the right to select and modify acceptable payment methods.
PRIME CBD reserves the right to refuse or cancel any order or service at our discretion.
The customer agrees to ensure that all account information is up to date and relevant. PRIME CBD is not responsible for delays or additional costs caused by inaccurate information.
In the event that the Customer’s order or service is cancelled, limited or halted, PRIME CBD will endeavor within reasonable limits to contact the Customer to explain the situation.

Condition of Use
Products sold by PRIME CBD may cause sedation or stimulation.
Do not drive or operate dangerous machinery if you feel tired after taking these products.
Products sold by PRIME CBD may conflict with your prescription medications.
PRIME CBD does not recommend combining our CBD products with prescription medications until you are sure there will be no conflict. The suggested usage refers to adults only.

Security
PRIME CBD uses SSL (Secure Sockets Layer) on all pages – this is to protect your personal details, including your physical address and email address.

Products & Services
PRIME CBD reserves the right to modify or discontinue any product at any given time without any liability to the customer, or any third party.

PRIME CBD cannot be held accountable for any variation in the color, smell or flavor of our products. PRIME CBD Oil is a natural product, and is therefore subject to natural variations. We reserve the right, but are not obligated, to restrict sales to any individual, third party, jurisdictional region, or geographic region at our discretion.

Pricing
All prices found on the PRIME CBD website include VAT and other relevant taxes imposed by the government. Any costs included will be clearly stated. All prices and information present on the PRIME CBD website, and any literature derived from it, has been compiled with the greatest of care. However, PRIME CBD does not guarantee all information is accurate or current. No information supplied by PRIME CBD should be taken as advice or medical knowledge, it is for general purpose only. Any decision made based solely on the information on this website is done at your own risk. Further, our products are not sold to cure or assist any medical condition. PRIME CBD reserves the right to modify prices without a period of notice.

Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To send periodic emails regarding your order or other products and services

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
Like nearly all websites online we use cookies. Cookies are tiny text files which are stored on your computer. Cookies are useful for remembering whether you’ve visited the site before and so remembers your log in details, or your name and address from a previous order. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
We do not include or offer third party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:
Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. –

See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf.

According to CalOPPA we agree to the following:
Users can visit our site anonymously Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. Users will be notified of any privacy policy changes: On our Privacy Policy Page Users are able to change their personal information: By emailing us By logging in to their account

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control.
The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: Within 7 business days We will notify the users via in site notification Within 7 business days We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions. Process orders and to send information and updates pertaining to orders We may also send you additional information related to your product and/or service. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred To be accordance with CANSPAM we agree to the following: NOT use false, or misleading subjects or email addresses Identify the message as an advertisement in some reasonable way Include the physical address of our business or site headquarters Monitor third party email marketing services for compliance, if one is used.

Honor opt-out/unsubscribe requests quickly Allow users to unsubscribe by using the link at the bottom of each email If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.

Legal Considerations
PRIME CBD abides by UK and EU law. Council Regulation (EC) 1672/2000 states that cannabis sativa plants containing 0.2% tetrahydrocannabinol or less can be approved for cultivation as hemp.

Company Information
PRIME CBD is a brand of B-FIT Food & Supplements Ltd,
registered in England
Company number: 09950797 | VAT number: GB238257296
27 Lower Gungate Tamworth,
Staffordshire,
United Kingdom
B79 7AT

0