Terms and Conditions
We provide FREE UK Shipping on all orders.
In the event of being unsatisfied with the quality of the product, please contact us by email within 28 days of receiving the product for a full refund.
All products are priced in Great British Pounds (sterling).
Payment must be received from the customer before any goods are dispatched.
PRIME CBD reserves the right to select and modify acceptable payment methods.
PRIME CBD reserves the right to refuse or cancel any order or service at our discretion.
The customer agrees to ensure that all account information is up to date and relevant. PRIME CBD is not responsible for delays or additional costs caused by inaccurate information.
In the event that the Customer’s order or service is cancelled, limited or halted, PRIME CBD will endeavor within reasonable limits to contact the Customer to explain the situation.
Condition of Use
Products sold by PRIME CBD may cause sedation or stimulation.
Do not drive or operate dangerous machinery if you feel tired after taking these products.
Products sold by PRIME CBD may conflict with your prescription medications.
PRIME CBD does not recommend combining our CBD products with prescription medications until you are sure there will be no conflict. The suggested usage refers to adults only.
PRIME CBD uses SSL (Secure Sockets Layer) on all pages – this is to protect your personal details, including your physical address and email address.
Products & Services
PRIME CBD reserves the right to modify or discontinue any product at any given time without any liability to the customer, or any third party.
PRIME CBD cannot be held accountable for any variation in the color, smell or flavor of our products. PRIME CBD Oil is a natural product, and is therefore subject to natural variations. We reserve the right, but are not obligated, to restrict sales to any individual, third party, jurisdictional region, or geographic region at our discretion.
All prices found on the PRIME CBD website include VAT and other relevant taxes imposed by the government. Any costs included will be clearly stated. All prices and information present on the PRIME CBD website, and any literature derived from it, has been compiled with the greatest of care. However, PRIME CBD does not guarantee all information is accurate or current. No information supplied by PRIME CBD should be taken as advice or medical knowledge, it is for general purpose only. Any decision made based solely on the information on this website is done at your own risk. Further, our products are not sold to cure or assist any medical condition. PRIME CBD reserves the right to modify prices without a period of notice.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To send periodic emails regarding your order or other products and services
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
We do not include or offer third party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google AdSense Advertising on our website.
We have implemented the following:
Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf.
According to CalOPPA we agree to the following:
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control.
The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: Within 7 business days We will notify the users via in site notification Within 7 business days We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.
This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to: Send information, respond to inquiries, and/or other requests or questions. Process orders and to send information and updates pertaining to orders We may also send you additional information related to your product and/or service. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred To be accordance with CANSPAM we agree to the following: NOT use false, or misleading subjects or email addresses Identify the message as an advertisement in some reasonable way Include the physical address of our business or site headquarters Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly Allow users to unsubscribe by using the link at the bottom of each email If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email. and we will promptly remove you from ALL correspondence.
PRIME CBD abides by UK and EU law. Council Regulation (EC) 1672/2000 states that cannabis sativa plants containing 0.2% tetrahydrocannabinol or less can be approved for cultivation as hemp.
PRIME CBD is a brand of B-FIT Food & Supplements Ltd,
registered in England
Company number: 09950797 | VAT number: GB238257296
27 Lower Gungate Tamworth,
Welcome to the terms and conditions ("Terms") for our Subscribe & Save subscription ordering programme ("Subscribe & Save").
These Terms govern your participation in Subscribe & Save on www.primecbd.co.uk and are between you and Prime CBD and/or its affiliates ("Prime CBD" or "Us" or "We"). The Terms constitute the entire agreement between you and Prime CBD, as appropriate in relation to Subscribe & Save. Please note that your use of the www.primecbd.co.uk website is also governed by our terms and conditions, as well as all other applicable terms, conditions, limitations and requirements, in each case as may be modified from time to time, all of which are incorporated into these Terms. Please read these Terms carefully. By placing an order through Subscribe & Save, you confirm your acceptance of these Terms. Please see our Privacy Notice.
Subscribe and Save Benefits
Subscribe & Save offers a discount off the then-current purchase price for regularly scheduled deliveries of Subscribe & Save Products on www.primecbd.co.uk. The Subscribe & Save benefits identified on the detail page for each Subscribe & Save Product.
Only selected products sold on www.primecbd.co.uk by Prime CBD qualify for Subscribe & Save ("Subscribe & Save Products"). Subscribe & Save Products are identified as such on their detail page. The selection of Subscribe & Save Products may change from time to time. Subscribe & Save Products exclusive to Prime CBD are only eligible for Subscribe & Save by Prime CBD members.
You need an Prime CBD account to register for and purchase items through Subscribe & Save. Your subscriptions are personal to you and you may not assign or transfer your subscription(s) or any of the benefits associated with Subscribe & Save to any third party. You may only use Subscribe & Save for household purposes. Customers purchasing products for business use or for resale purposes may not use Subscribe & Save.
Ordering Process and Product Availability
Once you have subscribed to regular deliveries for Subscribe & Save Products, products will be ordered and delivered automatically at the delivery frequency chosen by you at the time of subscription without any further action required by you. Some subscription and product details (including price, discount and availability) may change over time. Each Subscribe & Save order will be subject to the then applicable subscription and product details. Before each Subscribe & Save order is dispatched to you, you will receive an order confirmation message including order details and instructions for cancelling or modifying your order if you wish to do so ("Order Confirmation"). You will also be sent an e-mail at the address associated with your account or a message on the message centre in Your Account confirming to you that we have, or the Third Party Seller, as appropriate has, dispatched the Subscribe & Save Product to you ("Dispatch Confirmation").
Each Subscribe & Save order constitutes a separate offer from you to purchase a Subscribe & Save Product. The contract of sale for each Subscribe & Save Product is concluded when the product is dispatched to you and you receive a Dispatch Confirmation.
If any Subscribe & Save Product is not available on the date it is scheduled to be dispatched to you, you will be notified of the delay and we or the Third Party Seller, as appropriate, will attempt to fulfil the order within two weeks of the original dispatch date. If the Subscribe & Save Product becomes available during that two week period, it will be dispatched to you without any further action required by you. Delay due to non-availability of any Subscribe & Save Product will not affect the Subscribe & Save discount applicable to any other Subscribe & Save subscriptions you may have or to future orders for the same Subscribe & Save subscription.
If any Subscribe & Save Product is no longer available for Subscribe & Save, your subscription may be changed to a suitable replacement. You will be notified of this change. If you do not wish to continue with your subscription for a replacement product, you may cancel your subscription.
If you wish to return a Subscribe & Save Product, please see our Returns Policy.
Price, Payment and Renewal
For each Subscribe & Save order you will be charged the price (including VAT where appropriate) of each Subscribe & Save Product on the day your Subscribe & Save order is processed, as detailed in the Order Confirmation, less the applicable Subscribe & Save discount.
The Subscribe & Save discount you receive will be the discount applicable to your Subscribe & Save Products at the time your order is processed, as detailed in the Order Confirmation. Temporary discounts and time limited or special offers only apply to Subscribe & Save orders placed while that discount or offer is available.
Your Subscribe & Save subscription(s) continue until cancelled. The price of each Subscribe & Save order will be charged to the payment method used to create your subscription. If we are unable to complete your Subscribe & Save order using the payment method you used to create your subscription or otherwise indicated by you, you authorise us to update your subscription with another payment method we have on record for you and to charge that payment method for your Subscribe & Save orders. If we do not have another payment method on record for you or are unable to charge any payment method we have on record for you for your Subscribe & Save orders, your Subscribe & Save subscription(s) will be cancelled.
Cancellation or Modification of a Subscribe & Save Subscription
You may modify or cancel your Subscribe & Save subscription(s) at any time. Cancellation or modification will not affect Subscribe & Save orders for which you have already received Dispatch Confirmation.
We retain as appropriate, retains the right to cancel your subscriptions at any time. If your subscription is cancelled, you will be notified and you will only be charged for Subscribe & Save orders for which you have already received a Dispatch Confirmation. Failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our or, if appropriate, the Third Party Seller's, rights.
If a Subscribe & Save subscription(s) is cancelled, you will only be charged for the Subscribe & Save orders dispatched to you and no further Subscribe & Save orders for that Subscribe & Save Product will be placed. Cancellation of a Subscribe & Save subscription for any reason might decrease the discounts applicable to your remaining Subscribe & Save subscriptions. You can check the Subscribe & Save discount applied to your current subscriptions from Your Account.
If you reactivate a Subscribe & Save subscription that you previously cancelled, the discount applicable to your reactivated subscription may not be the same discount that was in effect prior to cancellation. The new discount will be applied to your future orders of that Subscribe & Save subscription.
If any problems arise with your delivery address, Prime CBD account or payment method, which we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription or via the message centre of Your Account and your Subscribe & Save subscription(s) will be automatically placed on hold. No additional Subscribe & Save orders will be processed or dispatched until the problem is resolved.
Limitation of Liability
Without prejudice to the limitation of liability provision set out in the www.primecbd.co.uk Terms & Conditions and to the maximum extent allowed by applicable law, our and any Third Party Seller's maximum liability to you will not exceed the amount of all Subscribe & Save subscription payments actually made by you during the course of your participation in the Subscribe & Save programme.
Nothing in these Terms limits or excludes your statutory rights as consumer responsibility for death or personal injury caused by our or any Third Party Seller's negligence or wilful misconduct.
We may change these Terms and Third Party Sellers, as appropriate, may change terms applicable to Subscribe & Save at any time by posting the revised terms on the www.primecbd.co.uk website. Your continued participation in Subscribe & Save constitutes your acceptance of those changes. If you do not agree to any changes to these Terms, you must cancel your Subscribe & Save subscription(s). Details on how to cancel your subscriptions can be found on the website www.primecbd.co.uk
If any provision of this Terms, as may be amended from time to time is found to be invalid, void, or for any reason unenforceable, that provision or change is deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.